Technical Support

Klas Telecom technical support provides our end users with trouble ticketing, a dedicated customer service team, and resources that include: 24/7/365 technical support, firmware/hardware updates, asset management and tracking, vulnerability and security concern reporting and a full knowledge base.

Government

Our government and defense support website provides users with a wealth of resources and information including product support, development information, the latest firmware and software updates, equipment and network configuration examples and hardware notes from our engineers.

This is a secure forum, so you will need to create a user account, and your email will need to be verified before access is granted.

  • Help desk website: Click here
  • Support Phone: +1 703 881 3156 / Toll-Free:  844-411-KLAS (5527)
  • Support Email: Click here

Transportation

You can access our Knowledge Base and log support tickets on our help desk site. If you do not have an account, please send an email to [email protected]. Alternatively you can contact the help desk on either of the telephone numbers below:

  • Help desk website: Click here
  • Support Phone: U.S. +1 202 754 8732 / EMEA: +353 1 685 5734
  • Support Email: Click here

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